DAY 1 Spend and Save
SUNNYLiFE's 5 Days Of Hot Summer Sales: Spend & Save promotion starts 9am 5 December 2022 and ends 11:59pm AEDT 9 December 2022. Spend $100 and add SAVE15 at checkout to save 15% off OR spend $200 and add SAVE30 at checkout to save 30% off. Offer cannot be combined with any other promotion, sale, discount or to purchase gift cards. SUNNYLiFE reserves the right to extend, modify or discontinue this offer at any time without notice.
DAY 2 Take a Seat
SUNNYLiFE's Buy Any 2 Beach Chairs & Get 1 50% Off promotion starts 9am 6 December 2022 and ends 11:59pm AEDT 9 December 2022. Add GET50 at checkout to save 50% off 2nd beach chair. SUNNYLiFE reserves the right to extend, modify or discontinue this offer at any time without notice. Offer cannot be used in conjunction with any other promotion or discount code and will apply to the lowest priced style at checkout.
DAY 3 Drift Into Summer
SUNNYLiFE's 5 Days Of Hot Summer Sales: Save 30% Off Floats & Inflatables promotion starts 9am 7 December 2022 and ends 11:59pm AEDT 9 December 2022. Add DRIFT at checkout to save 30% off Floats & Inflatables. SUNNYLiFE reserves the right to extend, modify or discontinue this offer at any time without notice.
DAY 4 Sparkle Into Summer
SUNNYLiFE's 5 Days Of Hot Summer Sales: Free Gift With Purchase - spend over $50 and receive a FREE S2LHAMGL Hammock Float | Glitter. Simply add a Hammock Float | Glitter to your cart and and it will automatically become complimentary at checkout. Starts 9am 8 December 2022 and ends 11:59pm AEDT 9 December 2022. SUNNYLiFE reserves the right to extend, modify or discontinue this offer at any time without notice.
Terms and Conditions
The supply of all products by Sunnylife Group Pty Ltd, Sunnylife LLC, Sunnylife UK Europe Ltd (“We, Us, Our, Outliving, Sunnylife”) are governed by these terms and conditions (“Terms & Conditions”), which incorporate Our Privacy Policy, Wholesale Terms & Conditions and any other documents We refer to within these Terms & Conditions. In browsing, accessing, utilising any of Our websites or making a purchase of Our products in Australia, you acknowledge and agree to be bound by these Terms & Conditions. We reserve the right to amend the Terms & Conditions at any time in Our sole discretion, with the amended Terms & Conditions thereafter being made available by Us. Where you continue to browse, access or utilise any of Our websites or make a purchase of Our products, you acknowledge and agree to be bound by any such amended Terms & Conditions. For the avoidance of doubt, these Terms & Conditions constitute the entire agreement between you and Sunnylife and apply to the exclusion of any prior terms published by Us or any prior representations made.
USE OF OUR WEBSITE
Your access and use of Our website (including where you link Our website to a third-party medium) must only be made in accordance with these Terms & Conditions and any applicable law. You warrant and agree that you will not pass-off, link or imply anything with regards to Our website or brand which can or may: Suggest or imply that you are associated, approved, endorsed or otherwise affiliated with Sunnylife, except with Our written consent; in a manner which is illegal; or that damages or takes advantage of Our good-will or reputation. To the extent permitted by law, you bear full responsibility for any and all activity which occurs on your account with Sunnylife. We are not responsible for any unauthorised activity on your account. Suspected illegal or fraudulent activity may be referred to the relevant authorities and We will provide the requisite assistance to the authorities in these circumstances.
RETURNS POLICY RETURNS, REFUNDS, EXCHANGES AND FAULTS
In addition to your applicable legal rights, We also offer refunds 30 days from the date you receive your Sunnylife product if you change your mind and return the product to Us. To be eligible for a refund, the product must be unused and must be in its intact, original packaging. Once We receive your returned product, We will assess it and where the product is unused and undamaged, We will process a refund for the amount charged to you for the product. You will be responsible for paying your own postage costs for returning your Sunnylife product. These costs will not make up part of the refund. We recommend that you use a reputable and trackable freight service provider as We are not responsible for lost or damaged returns. Except where your Sunnylife product suffers from a major failure (as defined in the Australian Consumer Law), We are unable to offer exchanges. However, you are able to return the product/s in accordance with Our returns policy and/or any applicable laws, for a refund whereby you are able to use the funds to purchase another product of your choice on Our site. In addition to your applicable legal rights, We offer a 12 month warranty on all Our Sunnylife products.
PRIVACY POLICY - SUNNYLIFE GROUP AND MAMJO
Your privacy is important to Us. Protecting your privacy and the confidentiality of your personal information is important to Us. Your rights to privacy are protected by the law, and this policy does not limit those rights. Our Privacy Policy explains why We collect personal information and how We collect, use, disclose, store and protect your personal information. Our Privacy Policy is located on Our website and can be accessed via the following link: https://www.sunnylife.com.au/13110855/policies/privacy-policy.html. We put you on notice that the Privacy Policy referred to above forms part of and is incorporated into these Terms and Conditions as though it were set out in full herein.
AUSTRALIA - TERMS OF SERVICE
INSTAGRAM AND OTHER SOCIAL MEDIA PLATFORMS
By tagging Us (@sunnylifeaustralia or #sunnylifeaustralia or #sunnylife) in your pictures you give Us permission to use any tagged material on any of Our social media platforms, on Our website and/or in Our emails.
PRODUCT AVAILABILITY
Care is taken to ensure that all Our styles advertised are in stock. Very occasionally, We may unexpectedly run out of a style and if this happens, We will process a refund to you, subject to these Terms and Conditions. If the item is due to come in within a reasonable amount of time, We will endeavour to ship your order the same day the stock arrives. If there are any undue delays for any reason, We will contact you and, based on your preference, We will either provide you with an alternative product that is in stock, wait for the product to arrive in to stock or process a refund.
TERMS & CONDITIONS OF SALE
By placing an order with Us, via any means, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. When you proceed to make a purchase of Our products, you will be shown or otherwise informed of the price payable for those products, including any applicable GST, VAT and all other applicable taxes, charges and delivery costs. The price shown is that which is payable for your purchase and applies notwithstanding any prior representations as to price you may have seen or heard. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure outside of Our control for which We will not be responsible. We reserve the right to refuse to process an order or to refuse service to anyone at any time, including any request made by that person, at Our sole discretion.
OUR CONTRACT
When you place an order with Us, you will receive an acknowledgement e-mail confirming receipt of your order. The email will only be an acknowledgement of the order and does not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by Us and We have debited your credit or debit card. To place an order with Us, you must be at least 18 years old and have the capacity to enter into a legally binding arrangement with Us. You must also possess a valid credit or debit card issued by a bank acceptable to Us. Where you are younger than 18 years of age, orders may only be made on your behalf by a parent or guardian.
PRICING AND AVAILABILITY
Whilst We try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If We discover an error in the price of any goods which you have ordered, We will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If We are unable to contact you within a reasonable period of time, We will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, We will process a full refund. Where applicable, prices are inclusive of GST. Delivery costs will be charged in addition to the price of the product and any applicable taxes; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’ of the order. The services We provide may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies. Due to photographic and/or hardware limitations associated with the representation of products, you are put on notice that the physical product may differ to a small extent in appearance to that provided on Our website. We will not be liable to you or any other third party by reason of Our withdrawing any product from Our Website, whether it has been sold or not, removing or editing any materials or contents on Our Website, or for refusing to process or accept an order after We have sent you an order confirmation.
PAYMENT
Upon receiving your order, We carry out a standard pre-authorisation check on your payment method or card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
LIMITATION OF LIABILITY AND INDEMNITY
To the maximum extent permitted by law and notwithstanding anything within these Terms & Conditions to the contrary, You acknowledge and agree that We will not be liable in contract, tort (including negligence), statute or otherwise, for any losses or damages, whether direct, indirect, incidental, special or consequential (including for loss of profits), in relation to any product sold to you, service provided to you, or arising in any way whatsoever out of these Terms and Conditions, irrespective of whether or not you have been advised of or otherwise might have anticipated the possibility of such loss or damage. You agree to indemnify and hold Us and Our related entities, affiliates, and Our and their respective officers, agents, and employees, harmless from and against any and all claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable legal fees, made by any third party, to the maximum extent permitted by law.
WHOLESALE TERMS & CONDITIONS APPLICATION
These Wholesale Terms & Condition are the terms and condition on which We supply any of Our products to the applicant (“You, Your”), in Your capacity as a retailer, regardless of whether You operate Your business via physical retail premises or as an e-commerce website. The supply of Our products and services to You is strictly for commercial or business use or resale and is not for personal, domestic or household use or consumption by You.
GENERAL
Until the You have paid Us all monies due and/or outstanding to Us in respect of any given transaction, title and ownership of all goods supplied or due to be supplied in that transaction shall remain with Us (whether or not We have possession of the goods) but the risk shall pass to You immediately on delivery (or in the case of You using Your own freight method, risk will pass immediately on pick-up by Your appointed carrier). Upon request, You must assist Us in taking any measures We consider necessary to protect Our title to Our goods. You agree that, in the event of You not paying for any of Our goods in the time frame specified, We may enter onto Your premises and any other premises where Our goods may be located within business hours without notice and take possession of goods sold to You by Us to the value of the outstanding balance plus any costs of collection and restocking. You acknowledge that Our Terms & Conditions constitute a security agreement (as defined in section 10 of the Personal Property Securities Act 2009 (Cth) (“PPS Act”)) and that this gives rise to a purchase money security interest (defined in section 14 of the PPS Act) in favour of Us as grantor (defined in section 14 of the PPS Act), over the goods supplied or to be supplied to You pursuant to Our Terms & Conditions. As grantor, We may register Our security interest in the goods supplied or to be supplied to You under Our Terms & Conditions on the Personal Property Securities Register, as a purchase money security interest. You must do everything (including, without limitation, obtaining consents and signing documents) which We require for the purposes of: ensuring that Our security interest is enforceable and otherwise effective under the PPS Act for payment of all amounts owing by You and performance of all obligations owing by You; enabling Us to gain first priority (or any other priority agreed to by Us in writing) for the security interest; and enabling Us to exercise rights in respect of the security interest. You waive Your right to receive notification of, or a copy of, any verification statement (detailed in section 157 of the PPS Act) in relation to a registration event concerning any security interest registration made by Us. You must also store, mark, and keep appropriate records for the goods sold to You so that the goods can at all times be identified as the property of Us. We may keep or sell any repossessed goods. Notwithstanding the above provisions, We are entitled to maintain an action against You for the purchase price and any damages that may be applicable in the circumstances.
DELIVERY
Orders are final and may not be cancelled or returned unless expressly agreed in writing by SUNNYLiFE. In such event, you will be liable to pay SUNNYLiFE a 30% cancellation fee of the total value of the order. We will part ship Your order as soon as A$300 (for Australia/NZ) or US$300 (for USA/Canada) or £200 (for UK) or €250 (for rest of Europe) or more worth of the item is in stock. All prices displayed/quoted are wholesale and exclude Goods and Services Tax (GST) and/or Value Added Tax (VAT) and/or Sales Tax and freight unless otherwise stated. Any invoice queries or claims in respect of faulty goods, damaged goods, deficient packaging, or delivery shortfalls must be made in writing to Us within 7 days of receipt of goods, otherwise the invoice shall be deemed to be accepted by You. Any claims made will be subject to Our inspection and discretion. You are required to count the number of boxes delivered before signing off with the delivery person and We will not be liable for any shortfall if You sign off incorrectly. Returns of goods will not be accepted without Our Return Authorisation form signed by both Us and You and always subject to Our Terms and Conditions. Delivery dates are estimates only and reasonable delays are not grounds for cancellation of orders unless otherwise agreed. You must also notify Us of any change of business address or residential address to enable Us to send notices to You. Sunnylife will not be liable for unforeseen and/or uncontrollable geographic, economic and other changes affecting transport of goods and supply chains and You will not have any right to claim against Sunnylife in respect of these occurrences. CREDIT Credit accounts may be opened at the discretion of Us, subject to satisfactory trade references and credit reference agency searches being obtained. We will conduct a search of the applying entity with a Credit Reference Agency, and may also conduct a search of the personal credit file of the principal Director/s, Partner/s or Proprietor/s of the applying entity, at Our discretion. We will monitor and record information relating to the applying entity’s trade and payment performance. Results of credit searches and payment performance information will be kept in a Credit File, and will be made available to Credit Reference Agencies who will share that information with other businesses when assessing applications for credit and fraud prevention. Your Credit File may also be provided to Our credit insurance broker and credit insurer when a credit limit/increase is required. You have the right to apply in writing for a copy of Your credit file as part of the Privacy Act 1988 (Cth) and any other applicable privacy legislation.
PAYMENT TERMS
No payment shall be deemed to have been received until We have received cleared funds. Standard payment terms (excluding the first order) are subject to credit assessment. You must provide a valid credit card with Your first order. Payment for the first order is required within 7 days from invoice date. Should payment not be received within 7 days from invoice date, payment will be charged to the credit card provided. We reserve the right to charge 3% or other such reasonable amount of credit card surcharge on credit card payments. If any of Our invoices are not paid to Us within Your payment terms: We can suspend all further deliveries of goods to You until full payment is received for all outstanding invoices; You will incur a A$50 (for Australia/NZ) or US$50 (for USA/Canada) or £50 (for UK) or €55 (for rest of Europe) collection fee plus interest charged at 1.5% per month; You will be liable to pay any legal costs or debt collection charges incurred by Us in collection of outstanding accounts whether for the recovery of monies due or for the recovery of goods supplied; and We can close Your credit account at Our discretion. We may, in Our sole discretion, assign Our rights to this agreement to a related party after providing reasonable notice in writing to You. Online Selling You may only display for sale those of Our products which You currently have in stock. This is to ensure that Your customers receive rapid service without disappointment. You may not display Our products for online pre-orders and You may not display Our products after they have sold out. For the avoidance of doubt, this means You must immediately remove those of Our products from Your website once you sell out of them. We do not facilitate or participate in dropship order fulfilment processes. After the first order, each subsequent order will have a minimum of A$300 (for Australia/NZ) or US$300 (for USA/Canada) or £200 (for UK) or €250 (for rest of Europe) thereafter. You may not put any of Our products on any Digital Marketplaces without express written consent from Us in advance, including but not limited to Amazon, eBay and Alibaba or any such similar marketplaces. Where You have been authorized in writing by Our marketing department to include Our products on any website or online store or marketplace, The proposed website/on-line store or marketplace You must ensure that You are representing Our products in a manner that is consistent with Our brand objectives. You will need to credit Our brand if You use any of Our images and Our brand must be clearly displayed. If You use an image of Ours on any social media platform (i.e. Facebook, Instagram, Snapchat etc.) You must tag and/or credit Us. We do not hold stock for unconfirmed orders and hence are unable to supply “flash sale” businesses which seek to work in this way.
LIMITATION OF LIABILITY
To the maximum extent permitted by law and notwithstanding anything within these Terms & Conditions and these Wholesale Terms & Conditions to the contrary, You acknowledge and agree that We will not be liable in contract, tort (including negligence), statute or otherwise, for any losses or damages, whether direct, indirect, incidental, special or consequential (including for loss of profits), in relation to any product sold to You by Us, service provided to You by Us, or arising in any way whatsoever out of these Terms and Conditions, irrespective of whether or not You have been advised of or otherwise might have anticipated the possibility of such loss or damage. You agree to indemnify and hold Us and Our related entities, affiliates, and Our and their respective officers, agents, and employees, harmless from and against any and all claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable legal fees, made by any third party, to the maximum extent permitted by law.
SHIPPING & HANDLING
Our online store currently offers shipping at the following rates within Australia with Australia Post eParcel. We offer shipping at the following rates within Australia via our delivery partner Australia Post:
Free Standard Delivery - All orders over $149*
Standard Delivery (QLD, NSW, VIC) - flat rate $15 AUD
Standard Delivery (SA, WA, NT, TAS) - flat rate $15 AUD
Express Delivery (QLD, NSW, VIC) - flat rate $19 AUD
Express Delivery (SA, WA, NT, TAS) - flat rate $21 AUD
Large Item - flat rate of $10 AUD
For all orders under $149 for standard items will incur a delivery fee - Large Items and gift cards not included.
Delivery fees for large items are an additional flat fee of $10 to $20 pending the delivery address.
Orders eligible for free shipping are sent with Australia Post on a standard delivery service and is only valid for addresses within Australia. Free shipping is calculated on the value of your cart, after all discounts are applied.
Large Item Fee A selection of Large Item Styles are available for delivery to addresses within selected Australia will incur a Large Item Shipping And Handling Fee of $10 to NSW, VIC, ACT and QLD addresses and $20 to WA, NT, SA and TAS addresses. The styles which will incur this fee are our Beach Umbrellas, Beach Chairs, Lounger, Poolside Lounge, Picnic Baskets, Cooler Box Sounds and Cabanas.
Standard Delivery Time Frames
NSW Delivery (AUS East Coast) 1-3 Business Days
VIC & ACT Delivery (AUS East Coast) 2-4 Business Days
QLD (excluding far North Queensland) 2-4 Business Days
SA (excluding remote areas) 3-7 Business Days
WA (excluding remote areas) 3-7 Business Days
TAS (excluding rural areas) 3-7 Business Days
NT (excluding rural areas) 3-10 Business Days
*Please allow 1 business day from purchasing your items, for your entire order to be dispatched and the shipping details confirmed by email. Sunnylife will not be liable for unforeseen and/or uncontrollable geographic, economic and other changes affecting transport of goods and supply chains and You will not have any right to claim against Sunnylife in respect of these occurrences.
AUSTRALIA POST WILL BE DELIVERING YOUR ORDER
We put you on notice that Australia Post will have the authority to 'leave your order a safe place' without a signature at your address. If they are unable to deliver or leave your order in a safe place, they will take it to your local post office or LPO for collection. Australia Post should leave a calling card giving you the heads up but in case they forget (because hey, delivery drivers are human too!) please keep an eye on the tracking number in your shipping confirmation email. For address changes after your order has been shipped, please contact Australia Post. We would love to help, but we just can't – Sorry! You can reach their customer service team on Ph: 13 11 18.
INTERNATIONAL SHIPPING
We offer shipping to New Zealand & the following countries in Asia with Australia Post international: Cambodia Hong Kong Indonesia Japan Lao Macao Malaysia Philippines Singapore South Korea Taiwan Thailand Vietnam Details: All international shipping will incur customs fees that are at the expense of the customer. We cannot assist with estimating these fees as customs policies vary by country. Your international shipping rate (freight only) will be calculated during the checkout process. Please allow up to 21 business days for delivery - International orders will be shipped within 2 business days. Sunnylife will not be liable for unforeseen and/or uncontrollable geographic, economic and other changes affecting transport of goods and supply chains and You will not have any right to claim against Sunnylife in respect of these occurrences. Please get in contact with our sunny customer service team at hello@sunnylife.com.au if you have any questions or queries.
Terms and Conditions effective as at 17 March 2022